Privacy Policy

At Vendome Wine & Spirits we respect and protect your privacy. We are committed to not only selling top-quality products but to also offer a safe, user-friendly environment in which to make online purchases. In the following policy we outline how your information is used, how it is stored, and what we do and don’t do with that information.



What information does Vendome Wine & Spirits collect, and how is it used?

When you visit the vendometolucalake.com site, we collect some basic information including pages you visit, types of products purchased, and any feedback that you give. We do not identify individual users; the information is combined with information from all site users, which is then used to improve the overall experience on our site.

The website vendometolucalake.com uses cookies to improve your experience on our site. Cookies help customize content by remembering your visits to the site, log-in information, and other preferences. In order to purchase items from our online store you must have cookies enabled on your browser. If you do not have cookies enabled, please call the store at 818-766-9593 to purchase items over the phone.

We ask that you provide us with the following information when you register an account at vendometolucalake.com:
First and last name
Email address

When you purchase an item from our website we also ask for your:
Billing address
Shipping address
Credit card number

This information is used to fulfill online orders.

Will my information be shared?
No, Vendome Wine & Spirits does not sell or share any of our customer information to third parties.

Credit Card Processing and Security

Shopping with vendometolucalake.com is absolutely safe -- you never have to worry about credit-card safety when you are shopping at our site. We guarantee that each purchase you make is protected and safe. If fraudulent charges are ever made, you will not have to pay for them.

We use the latest encryption technology to keep your personal information safe. All your ordering information -- including your name, address, and credit card number -- is encrypted using a secure server for maximum security. Your credit card and billing information cannot be read as it travels to our ordering system. To ensure that your information is even more secure, once we receive your credit card information, we store it on a server that isn't accessible from the Internet.

Credit card transactions are handled by a third-party financial institution, which receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions. If you feel more comfortable doing so, you are welcome to call in your credit card information and complete your purchase by phone.


How do I change, update, or correct personally identifiable information about myself?

If at any time you would like to change any information in your account, just go to the "My Account" link on the top banner or along the left column of any page. This will take you to the "My Account" page. Here you can change or update your email address, username, password, billing and shipping addresses, and payment options.

To unsubscribe from our newsletter, simply call 818-766-9593, email us at mikeh@vendometolucalake.com or uncheck your newsletter address on the "My Account" page.

How does Vendometolucalake.com protect people under 21 years of age?

Vendome Wine & Spirits Toluca Lake does not knowingly collect any personal information from minors, and we take steps to ensure that minors cannot purchase or receive alcoholic beverages from us. One of these steps is the fact that any of our shipments that contain alcoholic beverages are sent with an "Adult Signature Required" sticker on them, and the common carrier that delivers our merchandise is required to ask and check for identification upon delivery. You must be 21 years of age to order or receive alcoholic beverages from Vendome Wine & Spirits. Additionally, we suggest that parents get involved with their children's access to the Internet and our site to ensure that their child's privacy is well protected. Selling high-end alcoholic beverages to minors is something that we have absolutely no interest in performing.
 

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